If you receive an item with a manufacturing defect, or there is an incorrectly shipped item, please contact us and we will resolve the situation promptly. If you want to return an item for any reason you have 10 days from the date of shipment to return the item to us at your own shipping expense in its original condition with all tags and labels intact.
To receive full credit for returned items quickly and efficiently, please do the following:
Enclose a copy of your order and packing list; please ensure that your products are intact and sufficiently protected from stains or damage.
ATTN: Web Returns
110 SW State Street
Ankeny, Iowa 50023
Product charges will be credited to your credit card account. Shipping & Handling Charges are nonrefundable unless we made an error in the shipment.
If an item is received damaged, please notify our us within 48 hours via e-mail at in order for you to receive a refund or replacement. Please include a receipt for your return shipping costs so we will know how much to credit your account. Please hold the original carton and damaged merchandise for inspection if it appears the damage was caused by the shipping carrier.
NO RETURNS ON DATED MERCHANDISE